Customer Reviews
Real Feedback from Real UK Shoppers
Over 15,000 verified 5-star reviews — here’s what our customers have to say about their orders from Picadex.
Why Thousands Trust Picadex
At Picadex, we take pride in providing high-quality home and décor lighting solutions that enhance your living space. Don’t just take our word for it see what our customers have to say! Read real reviews and experiences from shoppers who have trusted Picadex for their lighting needs.
• Free tracked UK delivery – Every order is dispatched within 24 h from our Birmingham warehouse
• 31-day no-quibble returns – Love it or return it
• Secure checkout – Apple Pay, Google Pay, Visa, Mastercard
• Genuine reviews – 15,000+ 5-star ratings from verified customers
• Responsive UK support – Mon–Fri, 10am–6pm (GMT) via email, phone or live chat
FAQs
Picadex Customer Reviews & Trust
Yes, we’re fully registered in the UK (Picadex Limited) with our warehouse based in Birmingham. All orders ship locally with no customs or international delays.
Absolutely. Every review is written by a verified UK customer after making a purchase. We never use fake or paid reviews.
We dispatch all orders within 24 hours. Delivery typically takes 2–5 business days via Royal Mail Tracked 24® or DPD.
No worries, you have 31 days to return any item for a full refund or exchange. It’s completely hassle-free.
Yes. We use PCI-DSS encrypted checkout with trusted payment providers like Apple Pay, Google Pay, Visa, and Mastercard.
You can reach our UK-based team Monday to Friday, 10:00–18:00 GMT via:
📧 contact@picadex.com
📞 +44 7476 528 809